Privacy Policy

Some of what we collect comes straight from you, and some is gathered automatically as you use the site. It includes:

• Personal detailsYour name, email address, phone number, date of birth and mailing address
• Loan detailsThe balances you'd like to combine, your current lenders and account status, and general information about your financial situation
• Verification recordsDocuments a lender may ask for to confirm your identity, income or ability to repay, such as pay stubs and bank statements
• Technical dataYour IP address, browser type, operating system, referring pages, and how you move around the site
• CommunicationsMessages, emails and call records from any contact you have with our team

We use what we collect only for the purposes below. We do not sell your personal information to advertisers or unrelated third parties.

• Processing your request and connecting you with a personal loan lender that works with situations like yours
• Keeping you informed about where your request stands and what comes next
• Confirming your identity and watching for fraud or unauthorized activity
• Improving how the site works and the experience it offers
• Meeting legal obligations, regulatory requirements and court orders
• Sending relevant updates or educational content, with your consent where the law requires it

We share your information only in specific, limited situations. We never sell, rent or trade your personal information to other companies for their own marketing.

• Matched lendersDetails from your request go to the personal loan lender we connect you with, so they can review it directly
• Service providersTrusted vendors that help us run the platform, such as hosting, analytics and communications, may access data under strict confidentiality agreements
• Legal requirementsWe may disclose information when the law, a regulator or valid legal process requires it
• Business changesIf we are ever involved in a merger, acquisition or sale of assets, your information may transfer with it, and we'll tell you if that happens

This site uses cookies and similar technologies to make browsing smoother, to understand how people use it, and to improve it over time.

• Essential cookiesNeeded for the site to work. They can't be switched off without breaking parts of it
• Analytics cookiesHelp us understand traffic and behavior in aggregate
• Marketing cookiesUsed to show relevant advertising and to measure how campaigns perform, and only with your consent

You can manage or turn off non-essential cookies in your browser settings at any time. Switching some of them off may affect how well parts of the site work for you.

We rely on industry-standard safeguards to protect your information from unauthorized access, loss or disclosure, including encrypted transmission, secure servers, access controls and regular security reviews.

We keep personal data only for as long as we need it for the purposes described here, or for as long as the law requires. When it's no longer needed, it is securely deleted or anonymized.

Depending on where you live, you may have certain rights over your personal data. We honor them, and we respond to verifiable requests within whatever period the applicable law sets.

Have a question about your data, a request to make, or anything else related to privacy? Our team is here, and we aim to respond promptly and openly: