Debt Assist Hub is built to be usable by everyone, whatever their ability. This page explains what we do, the standards we work toward, and how to reach us if something isn't working the way it should.
Checking your loan options shouldn't be blocked by barriers of any kind, digital ones included. Our goal is for every visitor, whatever their disability, assistive technology or browsing setup, to be able to use Debt Assist Hub fully.
Debt Assist Hub works toward conforming with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium (W3C). The guidelines rest on four principles:
Content is presented so every visitor can take it in, including through text alternatives, captions and sufficient color contrast.
Every part of the interface, and every path through the site, works with a keyboard, voice or another input device.
Text and interface behavior stay clear, consistent and predictable.
Content stays compatible with a wide range of current and future assistive technologies.
We review the site against these standards as it changes, and we keep working on anything that falls short.
We've built in a number of features to support different needs and preferences:
We aim for WCAG 2.1 AA across the whole site, but some areas may not fully conform yet. Here is what we're actively working on:
Help us find what we've missed. If you hit a barrier that isn't listed here, tell us. It goes straight onto our list of improvements.
Our site is designed to work with the following:
For the smoothest experience, use a recent version of Chrome, Firefox, Safari or Edge. If something doesn't work properly with a particular technology, please tell us so we can look into it.
We want to hear from you. If you have trouble reaching any content or getting around the site, contact us directly. We'll look into it promptly and offer a reasonable accommodation or an accessible alternative wherever we can.
Important disclosures: Debt Assist Hub is a marketing website that connects consumers with third-party personal loan lenders. It is not a lender, broker, law firm or credit counseling agency, and it does not provide legal, tax or financial advice. Debt Assist Hub does not set, and has no control over, any loan's rate, terms or approval; those are determined solely by the lender you're connected to. There is no fee to use Debt Assist Hub. Loan products, rates and terms vary by lender, are not offered to every applicant and are not available in every state. Approval is not guaranteed, and neither Debt Assist Hub nor any lender in its network promises a specific rate, term or amount. Taking on a new loan is a financial decision with real consequences, so review every offer carefully, including its rate, fees and repayment terms, before you agree to anything. Debt Assist Hub may be compensated by lenders in its network for connections made through this site. Please review the Terms & Conditions and Privacy Policy before submitting any information.